Raptor Cutting Tools warrants products that it sells against defects in material, manufacturing and workmanship. Our liability, under warranty, expressed or implied, shall be limited to repair and replacement of defective parts. The final decision for product part replacement rest with the original manufacturer.
If you have a problem with a product and believe that is defective, please return it prepaid for a warranty inspection. Make sure to include the purchase date and invoice number from the seller. Upon inspection, we will issue a report of any action to be taken. If the product is deemed to be out of warranty, but can be repaired, we will quote a repair cost. If the product is under warranty, we will repair it. If the product is deemed to be out of warranty and non repairable, we will return it collect or dispose of it at the customers direction. If the product is repaired out of warranty it will be returned freight collect. If the repair is under warranty, the item will be returned freight prepaid. There is a limited time for warranty replacement. Products do wear out and need to be replaced. Breakage usually results from overuse, misuse, or the use of a product for which it was not intended.